Aug 27, 2013 09:02 AM
1251 Views
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I don't have any good comments for [link removed] I only had a bad experience with their contact center agents and you guys can work on it. I emailed couple of time, I didn't get any response. The management is good, but it's their contact center agents are spoiling their reputation.
Guys, fix you call transfer methods. I did booked one international flight ticket through [link removed] and it's such a pain. you've to go through all this vein and customer support associates are not very co-operative. All I expect is service, which I didn't receive.
These guys charged us $50 as service charge which in-turn I never received it. Needs improvement a lot. Expedia is doing a good job.
My review is deleted after I posted a negative comment. People are not ready to accept any negative comments about them, how will you guys improve if you don't know what is negative.
