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Srinagar visit. Review on Makemytrip

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57%

3.86

44,421 Votes

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ambienceag

India

1 Review

2 Followers

Srinagar visit

Jan 06, 2013 08:07 AM 1018 Views

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MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Overall arrangement was good. Stay at Royal Dandoo Palace Houseboat at Srinagar was Good. Services were excellent at the houseboat managed by Mohd. Basheer.

However, the efforts to contact make my trip during flight urgency proved futile hence we had to face several problems. Accessibility should be better. We have not yet recd. The Refund of our previous day onward trip to Srinagar by Go Air despite several assurances by your executives that it would be done within 5 to 7 days.

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Brand Response

Dear Ambienceag,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care