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Home > Ecommerce and Online Business > Travel Websites > Makemytrip > "Free Cancellation" but deducting refund amount

"Free Cancellation" but deducting refund amount. Review on Makemytrip MouthShut Verified Product

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57%
3.86 

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Verified Member MouthShut Verified Member
Kolkata India
"Free Cancellation" but deducting refund amount
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jun 11, 2023 02:11 AM 1405 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

I booked a train ticket at MMT on 1st June but immediately cancelled it due to waitlisted status of the ticket. Full refund was promised on the website but Nearly 900/- was deducted and the rest was refunded to my payment instrument. Why this drama of advertising "free cancellation" while looting people like this? I want my refund!

Brand Response

Thank you for writing to us. As validated, our specialist team had connected with you and shared the amicable resolution regarding your concern. We regret the initial issue you faced. - Team MakeMyTrip

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By: MakeMyTrip | Jul 02, 2024  05:26 PM imageComments 0

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