Mar 27, 2011 02:58 AM
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Worst travel site I ever used. My wife booked a ticket for 1 adult, 1 kid and 1 infant. Round trip from USA to New Delhi, India. The GENIUS agent booked the ticket for 1 adult round trip and 1 one way ticket for the kid and no ticket for the infant.
When we checked the ticket, they said it was a fault but if we want to cancel the ticket we have to pay them$450. Otherwise book the ticket for the infant yourself and they will refund the money they charged for the infant. For the kid, they asked us to buy another one way ticket.(added cost of$800) .
Finally we ended up booking ANOTHER round trip ticket for my son, and still waiting for the refund money from them for my son’s one way ticket and no-ticket-booked-but-charged amount for my infant son.
What a shame this MakeMyTrip is for all the Indians. Do business with at your own risk. And who ever is buying ticket from them, hope do not get into trouble.
The point here is not to make an issue about such sites, but to bring awareness about such incidents so consumers will be alerted and such crooks will take a lesson that such acts will definitely going to effect their business.
Long live India.
