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Post Sales Service Pathetic. Review on Makemytrip

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MouthShut Score

57%

3.86

44,433 Votes

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charismaaranha

Mangalore, Karnataka India

1 Review

38 Followers

Post Sales Service Pathetic

Sep 02, 2016 06:25 PM 3275 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Have been a regular customer of MakeMyTrip. But Been having a real bad experience with them from the past 6 months. Have been following up on a Cashback offer that MakeMyTrip offered and I'm only being assured of a Call back and haven't received any call yet!

When you call on the Helpline, they only seem to keep you on hold forever! The worst experience when it comes to post sales services.

This is the end of my association with MakeMyTrip!

The post sales is not even eligible for a single star! Very very very poor.

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Brand Response

Dear Customer,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:

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We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care