MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I am writing this email as my last option. I booked an hotel on 6th March and due to some error at your end you deduct my money and hotel was not booked and I made another booking.
But unfortunately you have a pathetic customer care service as all companies use to have. Everytime I connect with you guys I get the response that "Sir you will get the refund in 72 hours". And it's 22nd March when is your 72 hours will come to an end.
And the worst part is now I am trying to connect with you guys but I was not able to select the particular booking with your bot.
I will make sure that MMT will get worst customer care experience award.
I will never ever recommend any MMT service to anyone.
If you can satisfy your customers dukan bandh kar lo. We have lots of other option
CAN ANYONE SUGGEST ANY OTHER PLATFORM TO COMPLAIN AGAINST THESE COMPANIES. THEY ARE REAL CHOR THEY ARE LOOTING THE PUBLIC.
