Oct 22, 2015 02:07 AM
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MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
This lines said by make my trip but not true
1. Customer Satisfaction
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I booked a flight from Banglore to Kochi on 17th September 2015, while trying to make booking I received two times booking got failure message, but third attempt I got booking confirmation. Hence I am all set to go 24nd September 2015 evening to kochi, meanwhile I just called the Make my trip customer care to confirm about the papers which I have show in airport then only I came to understand that the booking was not done. They collected by money and all done but booking not confirmed. I didnt get any proper support to fly on same or next day, they ask me to pay again for other ticket. Till now 16th October 2015, I didnt received the refund. When I called today on 16th October 2015 they are telling I have give permission to refund then only they will give refund. Its very nice practice from make my trip.
Worst service from Make My Trip.
