Mar 11, 2004 12:42 PM
4847 Views
(Updated Mar 11, 2004 12:42 PM)
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I had a great experience booking my trip from NYC to Mumbai through MakeMyTrip.com to say the least! This is my second time of booking my travel to India with them and I think they are the BEST in the field!
Their travel consultants helped me out on my reservations, were helpful and resourceful and answered all my questions with patience and really handled the situation very well even though I made a number of changes in the itinerary.
I am sure the level of efficiency and professionalism exhibited by all of them reflects the commitment their organization has towards its customer.
They have also started a loyalty program exclusively for their customers and must say the sops are good. Got Free access to Business Lounges at the airport and quaite a few discount coupons for shopping and eating out in India!
I am really impressed by the experience that I had with MakeMyTrip.
Makemytrip will be my first choice for any of my travel needs in the future as well.
Rhea Sethi
