Jan 12, 2013 12:53 AM
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MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Had usually booked flight tickets either directly through airline site or yatra.com. last month since makemytrip showed some discount on tickets, worth Rs. 25, 000/ and out of curiosity to use pay back card, I made the bookings through them. In spite of following the procedure, and having exchanged 10 emails in the past 1 week, pay back points were not credited. call to customer care was as unhelpful. To add to it, for another booking yesterday, when I chose to make booking for 20K, just at the link of payment, updated amount showed Rs. 2, 500/ more than the selection saying that prices got updated.
Immediately I made the booking through yatra for the fare that I had originally seen on makemytrip.
