Jan 15, 2012 11:47 PM
2129 Views
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Please beware of Makemytrip. Here is my worst history. I booked 3 tickets from Bangalore to my Trivandrum for my grandma's death. I booked on Jan 13th for 10.30 pm flight around 11 am the same day. Makemy trip says its confirmed and they agreed I will receive e-tickets with in 2 hours through email.
I did not receive any mails till 5 pm even after following up heavily with makemytrip. Then I asked makemytrip whether I have at least the ticket confirmed, so that I can check with Jetairways. They said I can talk to Jetairways once I reach airport.
I called Jetairways they said nothing is booked for my name. I was shocked. I asked them whether tickets are available, they said its available. SO I went and cancelled the ticket and booked thru jetwairways.
Anyways same cost the ticket was. Note: my flight is in 10.30 pm and makemytrip never responded even after I said I need to travel to airport which will take nearly 2 hrs from my place. They made me frustrated heavily.
Next another issue regarding payments. They took the money for 3 tickets, after cancelling they need to refund. they refunded also the next day. I was happy that at least they refunded on time. But suddenly today they debited 9000 from my account. I don't know whether and what for this is deducted. I am still fighting for my amount.
Please note this is for every on who reads this. Please dont go for makemytrip. There is no sure for your money and eticket. better choose some airline website. not the vendor sites.
