Jan 31, 2011 01:46 PM
2100 Views
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
Extremely bad service. They are not at all flexible, overcharge over internet and direct bookings. You will be surprised at what is stated in their booking and the between the lines interpretation at the time of check in.
They just have set up a web page and not taken any pain in building the back end or in ensuring customers get the correct ( forget low rates that are promised) .
The customer service is horrible and they just send polite automated replies while you get frustrated dealing with them.
I thought I was one of the few who was facing an issue but after seeing the number of complaints. I will be filing a complaint in the consumer court soon against makemytrip and I hope some of you join the same so that such fraudulent companies do not continue to operate on the internet.
