Jul 21, 2009 08:12 PM
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MakeMyTrip Cares
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I made a booking based on misleading reviews and 4.3 star "user" rating for a Hotel in Chennai. The glowing reviews for the hotel on makemytrip are fraudulent, and seem to have been written by makemytrip or hotel employees.
The hotel was in a dirty neighborhood. The room was infested by pests, flies and roaches. The sheets were not clean.
Makemytrip is running a scam, by pretending to have hotels vetted by other users. There is no apparent method to submit a review on this hotel in the makemytrip website. According to their website FAQ at https://makemytrip.com/support/faqs.html the method to provide a review is by actually writing to them. There is no mechanism to rate the hotels according to room/hotel condition, service etc.
(. 2. How do I provide feedback on the hotel/holiday package booked through MakeMyTrip?
Kindly click on the Write to Us link under the Customer Support section to share your valuable feedback with us.)
