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Bad refund policy... Review on Makemytrip

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Swing Complex, 2nd Floor, Near Chakli Circle & Emerald Complex, Race Course Road, Vadodara 390007, GJ

aa1242

N India

1 Review

9 Followers

Bad refund policy...

Apr 05, 2013 01:31 PM 962 Views

(Updated Oct 02, 2013 01:16 PM)

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

My booking on this site failed , my money was still deducted. I was told my refund would be processed within 2-3 days.

It has now been almost 5 days and they haven't even forwarded the request to the bank. Overall a bad user experience .......

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Brand Response

Dear Aa1242,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care