Feb 21, 2009 12:09 AM
1563 Views
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I booked 2 international tickets through make my trip and for some reasons had to cancel them. While booking the ticket they told me the cancellation penalty is $300 per ticket, but when I actually cancelled the ticket, they told me that the penalty is $350 per ticket.
After much fight when I understood that they will not help me, I accepted it and told them to at least REFUND the remaining amount after the penalty, Its been 3 months since and I have not received a single $ as refund.
I have talked to Dhroov Pratap, Piyali Das, Maneesha & many more in their Customer Service and each person just tells me that your refund is on the WAY. Finally I asked my Credit card to dispute the charge. I am done with Make my Trip.
Please be very cautious. Make My Trip is FRAUD.If you have been troubled by them in a similar way, just call up your Credit Card company and ask them to raise a dispute. They issue a credit immediately, plus they will black list this merchant in their database forever
