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Worst Customer Help. Review on Makemytrip

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57%

3.86

44,433 Votes

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dev6763

Hyderabad India

1 Review

14 Followers

Worst Customer Help

Dec 08, 2014 12:57 PM 1757 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Firstly, they keep us on hold for 1-2 hours.

They don't know what the customer is asking for. They dont even know the baggage details. Waste of time.

I booked from Hyderabad to Boston and then didn't know how much baggage does a student visa have. They booked it all wrong now they want 8k for reissuing.

Pathetic.

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Brand Response

Dear Dev6763,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:

Booking ID or

Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,

Team-MakeMyTrip Care