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Cashback Complaint. Review on Makemytrip

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3.86

44,433 Votes

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vermakshay

Lucknow, India India

5 Reviews

24 Followers

Cashback Complaint

Feb 23, 2013 12:36 PM 1384 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Very poor services experienced by Makemytrip.com. I have booked my trip to Thailand (Booking ID - NN230253120423) via HDFC credit card and applied the deal code HDFCIFL as per which I should be awarded with 25% cash back on my account. Now when I am complaining to the Makemytrip.com they are saying that Deal code wasn't applied at all. Whereas I have been shown successful message also at the time of booking that deal code is applied.

So I would request all to not to use such a poor and Dishonest sites. Really, the worst experience.

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Brand Response

Dear Vermakshay,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care