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About Makemytrip

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Verified Member MouthShut Verified Member
- India
Suggest me ways to get my money back
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Sep 02, 2015 09:53 AM 1937 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Few months ago I got a call from Makemytrip saying that they are offering some travel package to customers. The cost of the package is Rs.6616. When I further inquired about the package, they said they will be giving branded wrist watch, some domestic and international travel vouchers and dining card. I was not interested on those vouchers except the dining card.


When I further enquired about the dining card, they said I will be getting 25% flat off on airline booking and departmental stores like bigbazaar and reliance fresh. Today when I received the dining card, I could see in the booklet that only restaurants and hotels are there in the list and no departmental centre is there. Further, in the restaurants and hotels only 5% to 15% discount is given rather than 25%.


Makemytrip cheated me very badly as my entire amount has gone for toss.

Brand Response

Dear kal_windr,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:


Booking ID or


Email address used at the time of booking




We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,
Team-MakeMyTrip Care

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By: MakeMyTrip | Sep 09, 2015  07:47 PM imageComments 0

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