Oct 15, 2013 05:57 PM
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MakeMyTrip Cares
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My sincere suggestion to the people to everyone who try n plan ur travel with makemytrip.com! They don't make ur trip they spoil ur trip in fact !!!!!
Worst exp with hotel booking ever.
I always make online bookings for a best travel exp, tried the same on 12 Sept. I had booked Crystal Park Inn on 12 Sept for 13 n 14th Oct in Mysore. I had confirmed both the ways from Makemytrip agent (Harpreet).
Then for my surprise 4 days before my travel I got a call from makemytrip.com executive that "Mam hotel people have cancelled ur accomodation due to unknown reason so calling you to book an alternative." I was ditched..
Then accepted for the same, for an alternative n in fraction of a sec there can confirmation email for another alternative hotel. Then I called the executive (Mihir) he said mam I told you that hotel voucher would b a confirmation n then I convinced him for agreeing for an alternative itself was a favor from my side, then he said k to provide for an alternative, later no attempt even to try for an alternative was made ..
Finally opted the option which they gave. I had the worst exp of my life. Hotel was a poor value for money, no proper room service, and so on ...
Tried my best to communicate the story to people as much as possible in IT industry.
Surabhi.
