Aug 19, 2013 11:59 AM
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MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
We booked thailand holiday for 5 pax. Till we made advance payment, we were getting daily calls from Barkha Kriplani. After the advance payment of Rs 50, 000.00 , we wrote numerous emails, & made numerous calls to customer care.
Every time a standard answer: we call call back. But nobody called back. No landline number to whom, we can contact directly. 3 days left in departure, and we don't know, if our booking has been made or not.
For future, any company who does not provide direct mobile & landline numbers, should not be relied upon.
