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Worst service with no response from customer care. Review on Makemytrip

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3.86

44,433 Votes

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ankshut

delhi India

1 Review

15 Followers

Worst service with no response from customer care

Sep 30, 2014 06:52 PM 1965 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

One of the worst services, my booking is tomorrow and today I called the hotel regarding conformation. Hotel is telling my booking is not confirmed and there is no response from customer care.

They took all money in advance and no there is no response.I dont know what to do.This is the worst service I had ever gone through even worst from

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Brand Response

Dear Customer,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.

Apologize any inconvenience caused to you while dealing with us.
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:

Booking ID or

Email address used at the time of booking

We await your response to get the matter checked at our end.
Assuring you best of our services.
Regards,

Team-MakeMyTrip Care