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Bhadohi India
Can you find better prices on other website? NO...
Thank You
A token of appreciation from the brand
Jun 15, 2010 09:39 AM 4436 Views

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MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Recently I had to book a return trip to China. I searched on many travel portals like makemytrip, yatra, expedia, ezeego1, orbitz


I was surprised to see that the best fares came from makemytrip.com (Surprised coz I thought expedia is a Microsoft company and they would offer better prices). I was also amazed by one more thing. The same flight, same route, same day flight on ezeego1.com was just double amount quoted by makemytrip.com. I wonder how they are still in business.


Yatra.com came worst as it couldn't even find my destination code. Can you believe it? Even my travel agent quoted me a higher price for the same route and in the end he gave up and told u. me to book through makemytrip.com SURPRISED, arent you. EVEN in this competitive market.


One more thing I would like to tell you. I had opted for a multi city trip and it was 3 thousand more if you do the booking separately. As in One way to go then one way to other city and one way return. TRY it. You might save few bucks.


I did my first booking through the portal and when I tried the second booking, it got declined as my credit card had insufficient balance(just short of 200 rupees). I was worried as if I postponed it a day further then the prices might go up. So I just went for live chat. And a very helpful agent Ms.Sonia listened to my problem. She further gave me a discount of Rs.200 and booked the ticket for me online. Got the details verified on checkmytrip.com and made sure everything is OK. Only then she asked for my credit card details.


I was delighted to get such a good response.


I also booked a rail ticket from the site. The user interface is so simple to use. And when I booked, it was a Wait list ticket. Got a msg immediately on my mobile. Then after a day I again got a msg giving my new status of the booking. This is really helpful as you dont need to check the status yourself. Quite convinient I must say.


So all in all, to sum it up. I have become a fan of this site and whenever I will be traveling, I will surely check the prices first on makemytrip.com

Brand Response

Dear Abdullah1982,
Thank you so much for sharing your experience with us. We're always here to help, and continuously looking for ways to improve our services. Your support means the world to us. Have a wonderful day!
Warm regards

Team-MakeMyTrip Care

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