Sep 25, 2008 11:03 PM
1436 Views
(Updated Sep 26, 2008 12:09 PM)
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I booked a Igloo nature resort for the dates oct 01, 2008 to oct 03, 2008.
Makemytrip.com sends me a voucher with the booking status "Confirmed". Before 6 days of my journey [ actually today ], I called the Igloo resort people and asked for the status they said the rooms are not available with their own resort and they can arrange for some other resort.
When I call the makemytrip.com they said the hotel room is booked and I don't need to worry on that. But after some time the manager from Igloo Nature resort called me and said there is no room is available on oct 02, so I need to stay in a another hotel.
But still makemytrip.com customer care is telling that my room is booked, if I cancel the room now they will take one night amount for this.
I can give the booking id which I have done with makemytrip.com if anybody think this is a fake.
My Booking Id is HTL160190. I am very frustrated because of this if anyone knows how to file the case in consumer court regarding this fraud help me out.
