Jul 12, 2009 02:20 PM
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Let the buyer beware as they name it. Loot my trip is one agency about which whatever said will be less. I was regular customer of Yatra and somehow went to Loot My trip. I booked Hotel + Flight package for one day return to Chennai. Even for two days they in first place did not send me the etickets.
Two days later as I wanted to postpone (not cancel), they simply refused and wanted to cancel the complete reservation. They were refunding just half the money and wanted me to make an altogether new booking. I asked them sweetly why amendment was not possible. As all I wanted ane day extra at hotel (at extra payment) and just postponement of the return ticket (also at extra payment), then where was the question of refund and cencellation. They told me it is their own policy by which they are bound and will do nothing about it.
SHAME ON YOU - LOOT MY TRIP.
