Oct 16, 2010 11:44 AM
3889 Views
MakeMyTrip Cares
MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
This is my first ever review of such kind and what promoted me to take this step is to help those to fall in the ditch that I just recovered from. I booked a 9nights/10days package in kerala from MakeMyTrip.com (Booking id: INW1009B00058) and the holiday was planned in late september'2010. The hotels mentioned to us were 3stars or similar, but trust me ppl, apart from one in Thekkady, all the hotels were not more than 2 star hotels, not to mention the pathetic and horrifying stay in the JCT houseboat. It was all bullshit that I even wanted to cancel the trip mid-way and I conveyed this to MakeMyTrip.com and as we all know, the first thing they say is there will be no refund of money paid, so had to continue our horrifying experience for few more days. The taxi provided to us was also below standard and driver was not so proficient in communicating in english. after returning from the trip, I even registered a complaint with MakeMyTrip.com and the reference id of the compaint is 100930-038800. But got a reply from them saying they will take care in future. I mean WTF. I would strictly suggest you guys to avoid using packages from such travel agents. although MakeMyTrip.com is old and well known travel advisor, but I would never ever go for any future packages from them. STRICT NO.
i would request all dear ones not to take such packages and avoid horrifying experience that somehow I couldn't.
Parvinder Singhcontact me at: parvinder25@gmail.com if you need more detailed information.
Good luck.
