MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About Makemytrip

Product/brand information is coming soon. Stay tuned for updates!

Contact Details

Contact Details to Be Updated soon!
Verified Member MouthShut Verified Member
bangalore India
West of money
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Jan 19, 2009 10:58 PM 1221 Views

Service & Support:

Information Depth:

Content:

User friendly:

Time to load:

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Hi Dear Friends,


I want to Kerala for new year, as I was going to the kerala first time, I wasnot knowing which is the good hotel and how to book the hotel.


So I trusted the Make MY trip and booked the hotels in the kovelm in 2 months advance by paying the 30k for 5days .


While booking I had given Swagata, Sagara and hotel blue sumdra 3 hotel names, make my trip said they will do the booking, after 30 minutes I got call sayingall 3 hotel are booked,


and they suggested the hotel View heights for the same rate and its very goodhotel they gave assurance I believed them asked for booking the samehotel.


I went with my wife and my 2 years son to the Kerala for Enjoying the new yearAs soon I reached hotel the real experience stared .


In hotel no one was there to take the language, and the believed make my tripcheated me, the hotel location was worst, there was no power all the mosquitowas biting my son, after horrible night, I went to bath there was no water, after completing to the make my trip I did not get good response.


the hotel was like govt hostel, I paid 3.5k per day for such hotel, I got full upset my son was crying because of the mosquito


finally I decided to cancel my booking in the hotel then make my tripsaid they will refund the money, I left the hotel after paying 30k, I got 5kas an refund.


I went to one person name PRASHANT he came as good and arranged thehotel booking for 4 day with 3k per day the hotel Sagara was awesome withsee view .


later I came to know make my trip have only one or two room quota for everyhotel so dear friends


don't believe make my trip friends . directly contact hotel


So please don't book through make my trip.


If want to go kerala contact


Mr PRASHANTH


Mobile no:09847945772


he is very good Guy he will help you for Ur all ur travel needs .

Brand Response

Dear gorak708,
We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.
Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.
If just in case your issue still stands unresolved then please let us know for further action.
Warm regards

Team-MakeMyTrip Care

Upload Photo

By: MakeMyTrip | Oct 08, 2013  07:14 PM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Makemytrip
1 Bad
2 Average
3 Good
4 Very Good
5 Excellent

MouthShut's Top Picks: Must-Read Articles

View All
X