Jul 09, 2001 12:39 PM
2294 Views
Hi dear friendS,
WHEN I GOT A NEW MOBILE I STARTED USING IT WITH A PREPAID CARD SERVICE.AS IT WAS A BIT INCONVENIENT I WANTED TO GO FOR SOME PERMANENT CARD SERVICE.MEANWHILE THE AUTHORISED AND UNAUTHORISED DEALERS WERE CIRCULATING MI OFFICE SINCE LONG TIME. I GOT VERY MUCH IMPRESSED BY ONE OF THEIR MUCH HYPED SCHEME, WHICH PROMIcED THAT THE NOMINAL BILL FOR THE USE WILL NOT BE MORE THAN 600-700 ,ACCORDING TO MI USE.
BUT TO MY ASTONISHMENT THE FIRST BILL I RECIEVED WAS MORE THAN 2000/- AND THAT TOO WITH ZERO USAGE AIR TIME.
PERSONALLY I WENT TO THEIR MAHIM BRANCH AND ENQUIRED ,THEN THEY REDUCED SOME AMOUNT AND GAVE ME REVISED BILL.BUT EVEN AFTER THAT THEY CONTINUED THE SAME HORRIBLE BILLING. DUE TO THIS I GOT HORRIFIED AND GAVE AN APPLICATION TO DISCONTINUE THE SERVICES. AS MI PREVIOUS BILLS WERE ALL CLEARED I FORGOT ABOUT THIS EPISODE SOON.BUT TO MI ASTONISHMENT I WAS CONTINUED GETTING THEIR EXORBITENT BILLS EVEN AFTER THE STAMPED APPLICATION.ON REFUSING TO PAY THOSE ILLEGAL BILLS THEY STARTED GIVING US THREATNING CALLS.LET EVERY BODY SHOULD KNOW THAT BPL PEOPLE HIRE GOONDAS FOR THEIR BILL COLLECTION.AS I WAS SCARED OF THREAT TO MY FAMILY BY SUCH ANTISOCIAL ELEMENTS I PAID THEIR ALL FRAUD BILLS AND GAVE ANOTHER APPLICATION TO DISCONTINUE THE SERVICES.I WANT TO ASK MI FRIENDS IS THEIR ANY LEGAL STEP I CAN TAKE FOR THE REFUND OF MI MONEY (AROUND 3600/-).I GOT ALL THE DOCUMENTS AND LETTERS WITH ME.ANY SUGGESTIONS ?
