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chennai India
Letsbuy do not want to do business..period
Mar 22, 2012 07:16 AM 2016 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have ordered a mobile 2 days ago and submitted a query on the same day for more information. Two things happened to me in last two days...these are in full contrast to what would have happened with other website Flipkart (now owns letsbuy).

  1. Absolutely zero response on customer queries

  2. Shipping did not even started on 3rd day from shopping.

I am not sure what letsbuy is trying to do with their business. I have paid money to you and you do not care to ship the product even after 3 days, and what the hell is the reason for you stay in this online store business?


Go kill yourself and ask everyone just to use FlipKart !

Brand Response

Dear Customer,
We appreciate you as a valuable customer and at the same time we are sorry to hear about your bad experience with us. Your suggestions and complaints are important to us as it would help us grow in a much better way.
So our sincere request from you is to please let us know your order details, this will help us get to the heart of the matter, confirm your contact details and compensate for all the concerns caused to you.
We want to convey sincere apologies for this unfortunate experience you had with us. So do get back to us with your order details and we shall work to regain your trust once again.
Looking forward with you.
Team Letsbuy

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By: LetsBuy Deactivated | Mar 23, 2012  01:14 PM imageComments 3

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