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About Lenskart

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Nalbari India
It disappointed me badly
Mar 31, 2016 11:31 PM 2298 Views (via Android App)

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I don't  like this website. They don't give offer as they said in massage . It's also happened with me. About a few months ago they sent me a message that my account was credited with Rs1000 in lenskart.com.At first I was shocked because till that time I had not any account in lenskart and also I hadn't visited the lenskart site before , so I thought that how it could come to me .


But latter I thought it would be promotional offer given to me as a new number. So I was very happy at that moment because by giving a little money I would get a sunglasses. So I visited lenskart.Com and opened an account and then search a sunglass of Rs. 1200 and clicked on the buy now option. But when I went to apply my promo code of Rs1000 then they showed me a message that it can be apply only above Rs 2000. But in the massage which was sent to me before they didn't mentioned it that it is only applicable on above Rs. 2000.


So at that time my mind became very upset.


They disappointed me . So from that day I don't believe on lenskart.

Brand Response

Dear Pranjal, we are thankful for the feedback and we really appreciate that you took time and wrote about us. These feedback are really important for us as we also need to know our work on areas. We have always tried to offer best products and services to our valuable customers and the promotional offers that you received are also one of our services in order to make the shopping experience good and affordable. We regret that you felt that it was a miscommunication form our side but the offers are always with certain terms and conditions. However, we would like to take this feedback and share it with the concerned team so that we can add on new features and the detailing is improved. We wish to be at your service soon and serve you at our best. Regards.

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By: valyoo_lenskart Deactivated | Apr 01, 2016  12:52 PM imageComments 0

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