MouthShut.com Would Like to Send You Push Notifications. Notification may includes alerts, activities & updates.

OTP Verification

Enter the 4-digit code
For Business
MouthShut Logo

About Lenskart

Product/brand information is coming soon. Stay tuned for updates!

Contact Details

+91-9999899998

Verified Member MouthShut Verified Member
Mumbai India
Not good
Mar 19, 2016 11:40 AM 2426 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

There are many complaints for their Home eye checkup( Often late)


Tracking of the order is not comparable to flipkart


Website is a bit slow


Cash On delivery not available in some areas


After Service( refund) is not upto the mark. The Disadvantages we mentioned above are really serious issues but still Lenskart is the only name that comes in your mind when you think about getting discounted eyecare services. That’s why we suggest you to give this website a try and we also expect that Lenskart will definitely increase their quality of service to attract more customers. We can give them 3.5 stars out of 5 on their current services.

Brand Response

Hi Lalit, we apologize for the inconvenience caused and your feedback related to our services is very valuable for us and it has been forwarded to the concern department. We will denitely try to make it upto your expectations so that we can improvise our services in terms of website navigation, tracking order, home eye check up visit on time and cash on delivery availability. Thank you so much for your feedback, we will surely implement it and we wish to you see shopping with us again.

Upload Photo

By: valyoo_lenskart Deactivated | Mar 19, 2016  12:07 PM imageComments 0

See full communications

Comment on this review

Read All Reviews

YOUR RATING ON

Lenskart
1
2
3
4
5

MouthShut's Top Picks: Must-Read Articles

View All
X