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Anand India
Service is worst !!!
Oct 12, 2017 05:05 PM 2325 Views (via Android App)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I bought some cloths for my sister from this app . This was a birthday gift for my sister . About 10 days befor birthday I ordered this cloths. And also in app thay were showing me that your order will come to you within 5 to 7 working days . But the dilevery of cloths done after 3 days of my sister's birthday. This is a worst thing I can not forgot. And I know that there is no public holidays between thos days. Thay clearly sent that product after around 12 days. This should not be heppen.


Other things may be good about that application but I am disapointed by this app.


And ther is no costomer care phone number and we must have to email tham.and wait for their answer.


After that I deleted this app from my phone and I never want to buy from this app.

Brand Response

Hi!
We offer our sincere apologies for the inconvenience caused. We would like to inform you that we received overwhelming response on the account of sales and we are facing delay in dispatch. However, we are trying our best to ship the orders on priority. We request you to share your order details with us so that we can get in touch with you.
Also, we would like to inform you that our customer care number and email id is available on mobile application and website both. Please click on the contact us option given in mobile application to contact us.
Regards
KOOVS CARE

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By: KOOVSCARE Deactivated | Oct 16, 2017  05:55 PM imageComments 2

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