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New Delhi India
Koovs disappoints- Fraudulent website
Jan 05, 2012 01:53 PM 1761 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I am writing this review because I am very disappointed with Koovs.com. I ordered a product on their website vide order number 388385 on 29-Dec-2011 for which full payment of 11145/- Rs was done through credit card.


I have not received any confirmation on the shipping of the product till date. Also couple of support tickets or mails are unanswered.


Calls to customer care number are useless as well. I have dropped a mail to Manish Tewari, Rajesh Kamra and Amit Shukla but have not received any response till now.


This is a clear case of fraud and loot.

Brand Response

Hi,
We offer our sincere apologies for the inconvenience caused and we hope your issue has been resolved. We request you to please update us if you are still facing any issue, we will be glad to help you.
We appreciate your patience and wish to serve you in future.
Regards
Koovs care

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