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Verified Member MouthShut Verified Member
indaur India
Good experience with Koovs
Jun 21, 2012 11:57 AM 14198 Views
(Updated Jun 21, 2012 12:01 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have purchased Shoe, T shirts, and some jewellery for my married sister . Always I found their services are very good. If I book something, get it delivered within time. The quality of Jewelry was very good


They processed the orders even in the mid night. Excellent service, please keep it up. In my opinion there are some amendment which koovs should follow.


Seven months ago I purchased a Camera that was defective


But they replaced an expensive camera lens without asking any question, when found defective after delivery for one of my close friend. They even send an expert to his home to test and verify the lens. Impressive, isn’t it?


I do not have any experience on after sale service as product qualities are good and I never had to call them for a refund.

Brand Response

Hi,
Firstly thank you so much for the positive feedback. It always feels good to hear from happy customers like you and also motivates us towards improving some of the not-so-perfect attributes of our website.
Once again we are delighted to see your valuable support and assure you of much better deals and products in the near future.
Regards
KOOVS CARE

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