My wife had ordered some items and had made the payment online, but 1 item was NOT DELIVERED. AFTER MANY INTERACTIONS WITH YOUR STAFF WE GOT THE AMOUNT OF RS. 42 CREDITED TO OUR WALLET.Now to redeem this amount we have to again load a minimum amount and pay delivery charges with again NO GUARANTEE THAT ALL THE ITEMS WILL BE DELIVERED. THIS IS BLATANT CHEATING AS THE CUSTOMER IS FORCED TO KEEP ON RELOADING AMOUNTS TO AVAIL OF THE AMOUNTS IN THEIR WALLET. I WOULD LIKE TO KNOW HOW CAN WE REDEEM OUR RS. 42 WITHOUT LOADING A AMOUNT, I had requested for a coupon code to redeem at your retail store in Kharghar.
Sanjiv Ravel 7700XXXXXX
