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punjab India
Not worth the money
Jun 02, 2008 09:41 PM 7866 Views
(Updated Jun 03, 2008 04:42 PM)

Ease of use:

Durability:

Handy:

Style & Design:

Help & Support:

Well I bought the system 2 years back. But the system broke thrice. In the first year I have to replace the adapter ...the auto cut, ... then later I replaced the tap and today I have to go for total change worth 3000 rupees. the uv tube ..choke, , reverse osmosis mem. and simple filter all have to be replaced.... i bought uv tube for 500, rev, osmosis mem for 1400 and choke for 400.


Please tell me if the above prices are reasonable. . I am soory guys I cannot recommend you this product but I still feel thre is no equal alternative to this machine. Because well when it works no doubt it gives clean water though not 100% clean. Our water supply shows the tds count  of 550 and with kent it goes down to 150 levels. .Poor service but mostly that is a local problem.


I changed the distributers from where I bought the system to the one with whom I had good experience before as they have too started selling the product . they are responsible and come on a call..The company must bring up some customer satisfaction survey from its distributers so that it can rank or replace the non performers...

Brand Response

Dear sir,
Thanks for your valuable feedback, however we apologies for delay in responding to your query. We would request you that kindly let us know if your query has been resolved or not.
Thanks
Customer service team
Kent RO Systems Ltd.



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