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Never got my shipment. Review on Infibeam

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MouthShut Score

12%

1.06

14,244 Votes

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reshma121

mumbai India

5 Reviews

2 Followers

Never got my shipment

Sep 06, 2012 05:20 PM 2174 Views

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Product Quality:

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I have ordered for high chair for my baby with order no-9282069, on aug, at the time of ordering the product was in stock only.but when it got delay for shipment I contacted customer support and was telling product is not in their warehouse.

Many times I contacted them(even today) same answer from them. If the product was not with them, then why they are not showing it as OUT OF STOCK. Also they never reply for our mail, whenever I send queries asking about my shipment.

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Brand Response

Hello,
We completely understand your concern regarding your order. We will certainly look into this for you.
As per our records, we see that the complain has already been forwarded to the concerned department to ship this product to asap. They are working on this to resolve this issue, please allow 24 hours for us to get an update from them and ship the product to you on priority basis.
We apologize for the inconvenience caused to you in the delay in the shipment of the same. We appreciate your patience and understanding in this matter.
Regards,
Infibeam.com