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Chennai India
Bad cancellation experience
May 13, 2020 09:29 PM 1670 Views
(Updated May 26, 2020 12:53 AM)

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Not much helping in pandamic covid situation.


Due to covid I canceled my journey which was supposed to be March 23rd.


When I was cancelling the ticket, orders were free re-schedule in the same route. No free-cancellations. They said all prices are high in August 2020 and recommended me to cancel.They said, cancelation charges are applied as they did not get any clear notification on cancellation. I agreed to pay cancellation charges.


But unfair cancellation amount.


My ticket was$1003,


Airline already cut$300.


the day I requested cancellation they charged me another$130 for cancellation charges. total is$1133 and they said refund is$703


I argued why$130, they said it is vendor fee and we can't waive, even in covid situation.


though I got my money refunded in a week from airlines, I was little disappointed on double cancelation fee from indian eagle.

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