I had placed an order for a bouquet at least five days before Mother's Day. On the day there was no sign of the delivery. Then at around 8 pm I got a message saying the flowers were delivered. When I called customer support the next day they said they would deliver the flowers that day but of course they didn't. Then they stopped responding to emails. The frauds got away with stealing my money and ruining Mother's Day. Will never order from them again.