IFB is very pathetic and worst service provider.
We have purchased the IFB Dishwasher from Vijay Sales Bhosari, but they have delivered faulty machine. After delivery IFB demo person gave importance to sale expensive products only. He did not bring salt, rinse and powder. Just bring only expensive tablets, water softener... And did not gave demo for usage of all three items though we were interested to purchase salt, rinse and powder.
Later as suggested by Vijay Sales's sales person and with the help of YouTube we started usage of dishwasher.
Initially, the salt indicator did not went off though added salt with 1ltr water. Service person did not checked and asked to wait for one month to check once salt is finsihed. After one month salt indicator not blown and we added salt again as utensils came out with white spots... We asked service person to clean chamber and check the salt indicator but he denied and asked to wait for one month again...
After one and half month still indicator not blown and salt finished completely from chamber. Now he declared that there is issue.
Now as the machine is faulty since starting so we are looking for replacement. But regional manager denying for replacement as the machine is old from 2024, though the machine is faulty since starting and there has been issue from service person.
The whole process is very frustrating.
We got to know that the salt sensor is not working in machine. We requested service person and also raised the ticket for same but waiting for sales person since last four days.
Do not go with IFB products, I purchased IFB dishwasher though I was heard about this pathetic service before purchasing dishwasher. Now I regret....
