I am a person who always switchs networks after the mobile number portability has been introduced in India. So one day I got a call from IDEA office and they offered me a good post paid plan. Initialy I was not that intrested. But that girl called me regularly and convince me to switch my number Vodafone to IDEA.
then I visited IDEA office and by giving my documents and porting code, they log into IDEA and with in a weak I was in IDEA.
So, it was my first experience with IDEA. Some of my friends had told me not to switch to IDEA but I did it. I was getting a very good plan as of Unlimited Calling to any network and 10 GB of 4G data. It was Friday evening and on Saturday & Sunday I was my holiday. So I enjoyed my 2 days without any hesitation.
On monday when I reached my plant side, I found a big problem in IDEA network. It was like IDEA was not having 3G network in my city, but it was giving 4G. So when I left the 4G network, it shifts to 2G network. It was a very big issue I faced with idea. Without having 3G network, they launched 4G with having very less network coverage. I was so so dissapointed.
The internet speed was excellent during 4G network. But when shifts to 2G it was worst. Even in 2G network I faced a lot of call drops.
When I called to the customer care, they only reaffirm me that they will make it within 48 hours. But there was no solution for my problem in practicaly.
Then I changed to Airtel and I am getting a better service from Airtel. So I suggest not to choose IDEA.
