Jun 17, 2016 10:14 PM
1649 Views
(via Android App)
(Updated Jul 06, 2016 02:49 PM)
I am using idea corporate connection(8888871101) since last 4 years. yesterday after I got a confirmation from idea that my 3g will be activated and the 3g was activated at 6 pm on 4th july.
I am being charged for data usage. I specifically requested this change yesterday as it was the billing date. all my 3 g data usage should be part of my new plan.
I shouldn’t be changed anything extra. I tried to compliant on this since yesterday but the call center executive(today morning I spoke to prachi) couldn’t provide any resolution. and most unfortunate is that they are not even ready to transfer the call to their sr. executive. as of now there is no resolution
