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+91-120-6189818

Verified Member MouthShut Verified Member
Hyderabad India
One of the worst customer care who do not respond
Nov 06, 2015 12:14 PM 2413 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

We ordered a jewelry as a gift. The delivery is fast though the customer care does not respond to your queries. The product which we received was damaged.


I have sent the Invoice copy as Whats App which they mentioned in the Ticket which they call as fast customer care service.Now it is more than 2 weeks the customer care have not contacted me after customer care acknowledged the copy for the resolution of the damaged product. Calling customer care does not help as they say to raise the ticket.

Brand Response

Dear Customer,
We apologize for the inconvenience caused to you.
With reference to the above complaint, kindly revert back to us with the order/ suborder number so that we may provide you the resolution.
Regards,
HomeShop18!

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By: HomeShop18 Deactivated | Nov 06, 2015  01:49 PM imageComments 0

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