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Verified Member MouthShut Verified Member
Delhi India
First one to buy and product out of stock
Oct 29, 2013 04:44 PM 9893 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have purchased deals from Groupon.co.in, but this was the first time I used Groupon shopping. I bought a camera from Groupon and was the first customer to purchase it. The site sold approx 40-50 cameras after that. I din't receive the product in 9 days so I dropped a mail to support team about the status and the reply was they will get back to me when they have update. Next day when I called the customer care, I got the response that the camera is out of stock.


Firstly, How can they sell a product which was not in stock as I was the first one to purchase it.


Secondly, I had to chase them and since 10 days they didn't know that the product was out of stock.


I would never suggest anyone to buy products from Groupon shopping as you never know the entire product is available with company or not or it's just a fake display.

Brand Response

Hi Shobhit,
We are really apologetic for the experience you had. We would need your Order ID and contact details at Social@Groupon.co.in to help you. Kindly provide us the same, so that we can escalate the issue.
Regards,
Groupon India

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By: Groupon_India Deactivated | Oct 30, 2013  11:53 AM imageComments 0

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