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Bangalore India
DO NOT BUY on Crazeal
Jan 07, 2012 11:20 AM 3121 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

Do NOT BUY on Crazeal. They do not deliver the Product on time, you need to keep waiting for months and finally they offer to refund the amount.


It looks like they do not have good contact with merchants who deliver these products. The reason they gave me for one of the Products I bought was "we are have some problems with the merchant so we will not be in a position to deliver this product and we can process a refund for the same."


This was the response after calling them 4 - 5 and waiting for around 1.5 months. They are actually supposed to deliver the products within 15 days.


I suppose we do not buy these products from them to wait for certain time and get a refund. We buy them because we want these products which are offered at good deals.


Please be careful while you buy here.

Brand Response

Hi Bhush92,
we really apologise for the inconvenience caused. But for the others, who may read this. Please take a look at our replacement/refund policy here http://blog.groupon.co.in/2012/11/23/groupon-india-return-replacement-and-refund-policy/.
Regards,

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By: Groupon_India Deactivated | Mar 12, 2013  05:41 PM imageComments 0

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