Sep 26, 2012 06:20 PM
2241 Views
(Updated Apr 12, 2013 11:34 AM)
Online shopping from Greendust is worst experience. They are cheating customers by updating wrong products. They put something on website & something other. Sometimes they took order but not delivered after 1 month & revert money in 2-3 months. I purchased 2 items from Greendust & my experience is worst with Greendust. Everybody is fraud in Greendust. Green dust should be renamed as Dirty dust. This is the worst internet portal to shop. Their customer care is among the worst I have ever talked with.
I have called up at Mr. ROMIT from product dept and he was astonishingly rude. He was behaving so abnormally that I felt as if I am begging from greendust. He told me— “don’t waste my time and call 1800-103-3878, when I argued that this no is provided by Mr. Tarun, he replied more rudely and said – “do whatever is been told to you and call other number, don’t waste my time, I am working in corporate office and you should not call at this no”.
This was astonishing and I felt as if their customer service staffs are not trained have no knowledge on online shopping. They are just fooling around.
At this point I was out of my temper, and closed the call. I am very sure this company will die any time soon. They don’t have business sense and are zero in customer service. They don’t honor Orders placed on website, giving stupid excuses of out of stock.
I heard they are selling Fake products under brand name.
