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Verified Member MouthShut Verified Member
Bangalore, India India
Hidden charges and Worst customer service .LOOTERS
Issue Resolved
Brand-aid! The problem has been fixed. Happy Ending.
Oct 17, 2013 02:00 PM 36703 Views

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goibibo_ibibo is working closely with MouthShut.com to enhance customer satisfaction.

Guys . If u book any bus tickets or flight tickets via GOIBIBO, it means, u r going to get looted officially and openly . Beware of hidden charges and cancellation fees that these people apply on u heavily . When asked, they will say that it has been already mentioned in small ant size letters in the policy(which can't be seen by a common man) .


Better go for the direct bus service sites and Flight services sites and book the ticket rather than getting tempted by some C class offers that GOIBIBO offers you on booking .


Worst customer service and arrogant executives are placed to handle the calls .

Brand Response

Hi, We are sorry to note your experience. Please provide us with your booking ID along with your concern and we’ll sort the issue at earliest.. THNxx

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