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Mangan India
Worst courier service.
May 19, 2015 02:34 AM 9233 Views

Customer Service:

Staff Courtesy:

If you look carefully on the bottom left side of the GATI webpage you will notice a horse chariot with the slogan "Order and the king will be at your doorstep" this is by no mean just a slogan your parcels will literally be delivered by "KINGS" on chariots taking their sweet time.


They will take more than 3 days just to transfer the parcels to another station in the same city sometimes even more. It would be faster to plant your own mango trees and eat the mangoes that it bears than wait for gati to deliver your parcels. And when they finally decide that is been time enough for the items in your parcels to expire or lose its worth they will call you and order you to collect your parcels from their palace, and then send it back.

Brand Response

Thank you for reaching out to us. We are sorry that your experience with Gati wasn't as pleasant as promised. We sincerely apologize for the inconvenience caused. Please share your order/docket number & your contact number with us and we'll have a team working on resolving the issue for you immediately.
We are constantly improving our services each day to reach our customers' expectations and your review plays an important role in the process. We hope your next Gati experience is as seamless as you would expect. Please don't hesitate to reach out if you have any other concerns.
Assuring you of our best services always.
Customer Service Team
Gati-KWE

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By: Gati_Express Deactivated | May 19, 2015  11:51 AM imageComments 0

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