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Futurebazaar sent wrong item twice. Review on Futurebazaar

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19%

1.57

2,877 Votes

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pankajkalita923

Guwahati, India India

4 Reviews

16 Followers

Futurebazaar sent wrong item twice

Feb 25, 2012 06:30 PM 2586 Views

(Updated Feb 26, 2012 08:13 AM)

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This is my worst online shopping experience. (Order No - 5040468845)

I ordered " Garnier Skin Naturals Light SPF15 Moisturizing Cream " & you sent " Garnier Skin Naturals Essential Care Daily Moisturizing Cream"
I returned the product & you have generated a new order for replacement.
You have shipped the product & Today I have received the same wrong product that I received at first.
Already I have wasted 50% of product cost in mobile bill to talk to your customer care(???).

Now, I do not want to make any more call to your careless customer care. I will write my experience mouthshut so that other peoples do not face such problem.

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Brand Response

Dear @pankajkalita923, we are sorry to hear that your experience was not satisfactory. We have recently subscribed to Mouthshut and are making an attempt to connect with our customers on this platform and hence this message. Incase you still have any query feel free to connect back with us on customerservice@futurebazaar.com.
Regards
Farhana Kazi