May 20, 2015 08:02 PM
3823 Views
(via Mobile)
(Updated May 20, 2015 08:11 PM)
I placed an order by paying online through card. I received a msg+email from foodpanda that "Your order has been received by the restaurant and will be delivered to you within 43 mins from now" After an hour I called the restaurant, they said they have not received any order. I called customer care, after talking for 20 minutes I was asked to call directly to the restaurant and order there.
AGAIN I called the restaurant and got reply as if they are paying me the money for the food that I ordered. Very rude, infact they said that whatever you have ordered is not in our menu(If it is not even in the menu dn how the hell I am going to order through the app) HUNGRILY WAITED 3 HOURS.Really sad! We have our own work too and not just wait at home for your food to be delivered which takes 3 hours and so much confusion. Never ever ever EVER going to use this app!
