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Delhi India
Worst customer care - regret ordering here
Feb 14, 2018 07:04 PM 1682 Views
(Updated Feb 14, 2018 08:43 PM)

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I ordered one bouquet for valentine's day . they charge a extra money for delivery, with a delivery window of 9 am to 7 pm . they failed to deliver on time .


they don't send any update when the delivery boy started where he was a t any given point of time .


wheh I called them no one picked the call.


the chat support was clueless and never responded with confidence .


how can someone in flower delivery business be so casual about after sales service.


the surprise was gone for a toss. I would never recommend them to anyone .


the website design is not at all stable .


difficult to fill in details especially on mobile

Brand Response

Dear Customer,
We are unhappy with the ways things happened. Thank you for reaching out to us. We have your order number and we promise we will get this resolved soon. We will reach out your registered email ID/ phone number.
Thanks.

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By: Floweraura_Support Deactivated | Aug 25, 2020  09:47 PM imageComments 0

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