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Bangalore India
Flipkart -Not Delivered at all twice consecutively
Feb 08, 2016 02:33 PM 2174 Views

Customer Service:

Product Quality:

Delivery Timeliness:

App & Websites:

Reliability:

I have ordered one wrist Watch on 31st Jan 2016(Order ID: OD305111080571416000) for gift purpose, after waiting for 8 working days I came to know that order can't be delivered and automatically cancelled. This happened twice now in last 15 days.


I have some questions about delivery?

  1. How can delivery boy comment about non delivery without even contacting on phone number available?

  2. Is it not fair to promise of delivery and keep customer waiting for 8 days and at last cancel the order automatically without even contacting and giving proper reason for cancellation.

  3. Previously 3 items were delivered on same address successfully(they were of high price).

Does they prioritize the items base on the payment amount?


I am very disappointed by Flipkart this time and would not recommend it to any of my friend now.


Flipkart delivery team, one request to you that please don't accept the order if you can't deliver on one address so that customer could not wait indefinitely(Specifically he/she don't miss any special moment due to non delivery) and CAN HAVE OPTION TO ORDER FROM ANOTHER WEBSITE.


THANKS

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